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Terms of sale & returns

The rules for buying from Mulligan’s Golf, in plain English.

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Last updated: 5 October 2026

These terms apply when you buy from Mulligan’s Golf, a division of Second Shot Co (Pty) Ltd (registration number 2026/579814/07), 40 Ranksuikerbos Street, Protea Valley, Cape Town.

Prices and stock

  • All prices are in South African Rand.
  • Price ranges on this site are a guide only. Prices and specials change, so we confirm the price with you on WhatsApp and on your invoice. The price on your invoice is the price you pay.
  • Stock changes. An order is only confirmed when we confirm it to you and send an invoice.

Grades

Every ball is graded before sale: Mint (5A), Near Mint (4A), Good (3A), Practice (2A) or Range. The meaning of each grade is set out on the shop page. Balls are sold as-is according to their grade.

Payment

  • Payment is by EFT, in full, before we ship or hand over your order.
  • We send an invoice with our payment details. Send proof of payment to mulligans@secondshot.company or on WhatsApp.
  • Goods are shipped or released once payment has cleared.

Delivery and collection

  • We deliver locker to locker, door to door and by other courier options. The delivery cost depends on the size of your order, and we confirm it before you pay.
  • Delivery times are estimates, not promises. Couriers may be delayed.
  • PUDO lockers: collect within 36 hours of the SMS notification. After that, the locker returns the parcel.
  • Collection is from Protea Valley, Cape Town, by appointment arranged on WhatsApp.

Returns

  • All sales are final.
  • The exception is our mistake. If we sent the wrong item, or balls that do not match the grade you paid for, contact us within 7 days of receiving them. We will put it right and pay the return shipping.
  • We do not pay for returns unless we made a mistake.
  • A ball that matches its grade description is not a faulty ball.
  • Nothing in these terms takes away rights you have by law, including under the Consumer Protection Act, 2008 and the Electronic Communications and Transactions Act, 2002.

Our responsibility

We are responsible for what the law says we are responsible for. We are not liable for loss that is not a direct result of our breach, or for courier delays outside our control, to the extent the law allows.

Privacy

How we handle your information is set out in our privacy notice.

Law

These terms are governed by the law of South Africa.

Contact

Questions? WhatsApp, mulligans@secondshot.company or 060 660 8012.